{"id":23835,"date":"2026-06-09T21:29:10","date_gmt":"2026-06-09T21:29:10","guid":{"rendered":"https:\/\/www.cysurance.com\/?page_id=23835"},"modified":"2026-09-02T20:58:18","modified_gmt":"2026-09-02T20:58:18","slug":"sk-eset-cyber-warranty","status":"publish","type":"page","link":"https:\/\/www.cysurance.com\/sk\/sk-eset-cyber-warranty\/","title":{"rendered":"Kybernetick\u00e1 z\u00e1ruka ESET"},"content":{"rendered":"
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Ako porozumie\u0165 kybernetickej z\u00e1ruke<\/h1>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n
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V\u0161etko, \u010do potrebujete na orient\u00e1ciu vo svojej kybernetickej z\u00e1ruke: na \u010do sa vz\u0165ahuje, ako chr\u00e1ni va\u0161e podnikanie a\u00a0ako v\u00a0pr\u00edpade potreby uplatni\u0165 n\u00e1rok.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Uplatni\u0165 n\u00e1rok zo z\u00e1ruky<\/p>\n<\/div><\/div>\n\n

Podmienky poskytovania<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Plnenia z\u00e1ru\u010dn\u00e9ho programu<\/h2>\n<\/div><\/div>\n\n

Certifika\u010dn\u00e1 z\u00e1ruka sa vz\u0165ahuje na tieto udalosti:<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Ransomv\u00e9rov\u00e9 udalosti a\u00a0napadnutia firemnej e-mailovej komunik\u00e1cie (BEC)<\/h3>\n

Ransomv\u00e9rov\u00e1<\/strong> udalos\u0165 ozna\u010duje neopr\u00e1vnen\u00fd pr\u00edstup k\u00a0aspo\u0148 jedn\u00e9mu koncov\u00e9mu zariadeniu \u00da\u010dastn\u00edka vo forme ransomv\u00e9ru, ktor\u00fd \u00da\u010dastn\u00edkovi sp\u00f4sobil podstatn\u00fa ujmu, pri\u010dom podstatn\u00e1 ujma mus\u00ed zah\u0155\u0148a\u0165 aspo\u0148 jednu z\u00a0t\u00fdchto skuto\u010dnost\u00ed: (i) neopr\u00e1vnen\u00e9 z\u00edskanie neza\u0161ifrovan\u00fdch digit\u00e1lnych \u00fadajov z\u00a0prostredia \u00da\u010dastn\u00edka, ktor\u00fdm sa naru\u0161\u00ed bezpe\u010dnos\u0165, d\u00f4vernos\u0165 alebo integrita osobn\u00fdch \u00fadajov alebo d\u00f4vern\u00fdch inform\u00e1ci\u00ed; (ii) zverejnenie osobn\u00fdch \u00fadajov alebo d\u00f4vern\u00fdch inform\u00e1ci\u00ed, ktor\u00e9 uchov\u00e1va \u00da\u010dastn\u00edk; alebo (iii) naru\u0161enie aspo\u0148 jedn\u00e9ho koncov\u00e9ho zariadenia, v\u00a0d\u00f4sledku ktor\u00e9ho sa zablokuje pr\u00edstup k\u00a0tomuto koncov\u00e9mu zariadeniu.<\/p>\n

Napadnutie firemnej e-mailovej komunik\u00e1cie<\/strong> ozna\u010duje pr\u00edpad, ke\u010f v\u00a0prostred\u00ed \u00da\u010dastn\u00edka d\u00f4jde k\u00a0\u00fapln\u00e9mu neopr\u00e1vnen\u00e9mu prevzatiu \u00fa\u010dtu \u00da\u010dastn\u00edka akt\u00e9rom hrozby. Z\u00e1ru\u010dn\u00fd program sa nevz\u0165ahuje na napadnutia firemnej e-mailovej komunik\u00e1cie, pri ktor\u00fdch soci\u00e1lne in\u017einierstvo vedie k\u00a0prevodu finan\u010dn\u00fdch prostriedkov alebo podvodu.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Udalosti s\u00favisiace s\u00a0dodr\u017eiavan\u00edm predpisov<\/h3>\n

Udalos\u0165 s\u00favisiaca s\u00a0dodr\u017eiavan\u00edm predpisov<\/strong> ozna\u010duje Napadnutie firemnej e-mailovej komunik\u00e1cie alebo Ransomv\u00e9rov\u00fa udalos\u0165, ak tak\u00e9to napadnutie alebo tak\u00e1to udalos\u0165 priamo sp\u00f4sob\u00ed poru\u0161enie ochrany osobn\u00fdch \u00fadajov, v\u00a0d\u00f4sledku ktor\u00e9ho vznikn\u00fa oznamovacie povinnosti a\/alebo povinnosti poda\u0165 hl\u00e1senie pod\u013ea z\u00e1kona HIPAA, nariadenia GDPR, nariadenia UK GDPR, \u0161tandardu PCI, predpisov OSHA, predpisov SEC, predpisov FTC a\/alebo ak\u00fdchko\u013evek medzin\u00e1rodn\u00fdch, feder\u00e1lnych, \u0161t\u00e1tnych alebo in\u00fdch pr\u00e1vnych predpisov, pri\u010dom jedin\u00fdm plnen\u00edm na obnovu je okam\u017eit\u00e9 pr\u00e1vne pos\u00fadenie a\u00a0neodkladn\u00e1 reakcia na udalos\u0165 s\u00favisiacu s\u00a0dodr\u017eiavan\u00edm predpisov. Pokra\u010duj\u00face pr\u00e1vne slu\u017eby nad r\u00e1mec prvotn\u00e9ho pos\u00fadenia poru\u0161enia nepatria do rozsahu \u017eiadneho plnenia na obnovu v\u00a0s\u00favislosti s\u00a0touto udalos\u0165ou.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Udalosti kybernetickej pr\u00e1vnej zodpovednosti<\/h3>\n

Udalosti kybernetickej pr\u00e1vnej zodpovednosti<\/strong> ozna\u010duj\u00fa s\u00fadne spory, ktor\u00e9 priamo vypl\u00fdvaj\u00fa z\u00a0naru\u0161enia ochrany s\u00fakromia \u00fadajov a\/alebo bezpe\u010dnosti \u00fadajov v\u00a0d\u00f4sledku napadnutia firemnej e-mailovej komunik\u00e1cie alebo ransomv\u00e9rovej udalosti a\u00a0zo z\u00e1v\u00e4zn\u00fdch vyhl\u00e1sen\u00ed o\u00a0ochrane s\u00fakromia alebo bezpe\u010dnosti \u00fadajov uveden\u00fdch na webovej lokalite \u00da\u010dastn\u00edka, pri\u010dom v\u00a0s\u00favislosti s\u00a0t\u00fdmito spormi vznikn\u00fa n\u00e1klady na pr\u00e1vnu obhajobu a\u00a0n\u00e1klady na urovnanie.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Udalosti straty pr\u00edjmu z\u00a0podnikania<\/h3>\n

Udalosti straty pr\u00edjmu z\u00a0podnikania<\/strong> ozna\u010duj\u00fa naru\u0161enie bezpe\u010dnosti prostredia \u00da\u010dastn\u00edka, ktor\u00e9 podstatne ovplyvn\u00ed obchodn\u00fa \u010dinnos\u0165 a\u00a0sp\u00f4sob\u00ed skuto\u010dn\u00fa, zdokumentovate\u013en\u00fa stratu pr\u00edjmu z\u00a0podnikania (\u010dist\u00e9ho zisku alebo straty pred zdanen\u00edm), ktor\u00fd by bol dosiahnut\u00fd, keby k\u00a0naru\u0161eniu bezpe\u010dnosti nedo\u0161lo.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Povinn\u00e9 kontroln\u00e9 mechanizmy kybernetickej bezpe\u010dnosti<\/h2>\n<\/div><\/div>\n\n

Na \u00faspe\u0161n\u00e9 uplatnenie n\u00e1roku musia by\u0165 zaveden\u00e9 tieto kontroln\u00e9 mechanizmy:<\/p>\n<\/div><\/div>\n\n

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Po\u017eiadavky na kontroln\u00e9 mechanizmy z\u00e1ruky<\/th>\nOpis kontroln\u00e9ho mechanizmu<\/th>\n<\/tr>\n<\/thead>\n
Antiv\u00edrus<\/td>\nRie\u0161enia ESET Endpoint Security a\u00a0ESET Server Security (ak je to relevantn\u00e9) musia by\u0165 nasaden\u00e9 a\u00a0priebe\u017ene aktualizovan\u00e9 (vr\u00e1tane hlavn\u00fdch, ved\u013eaj\u0161\u00edch a\u00a0opravn\u00fdch aktualiz\u00e1ci\u00ed) na v\u0161etk\u00fdch prev\u00e1dzkovan\u00fdch koncov\u00fdch zariadeniach.<\/td>\n<\/tr>\n
MDR\/SIEM<\/td>\nSlu\u017eba ESET MDR mus\u00ed by\u0165 akt\u00edvna a\u00a0monitorova\u0165 v\u0161etky prev\u00e1dzkovan\u00e9 koncov\u00e9 zariadenia a\u00a0servery. Re\u017eim v\u00fdlu\u010dn\u00e9ho monitorovania konkr\u00e9tnych zariaden\u00ed je vo v\u0161eobecnosti prijate\u013en\u00fd; z\u00e1kazn\u00edci v\u0161ak musia v\u00a0primeranej lehote kona\u0165 na z\u00e1klade bezpe\u010dnostn\u00fdch ozn\u00e1men\u00ed, odpor\u00fa\u010dan\u00ed na n\u00e1pravu a\u00a0usmernen\u00ed t\u00fdkaj\u00facich sa reakcie na incidenty. Ak tak neurobia a\u00a0incident s\u00favis\u00ed so zisten\u00fdm probl\u00e9mom, ktor\u00fd nebol vyrie\u0161en\u00fd, m\u00f4\u017ee to ovplyvni\u0165 ich n\u00e1rok na krytie.<\/td>\n<\/tr>\n
MFA<\/td>\nPre v\u0161etky \u00fa\u010dty (pou\u017e\u00edvate\u013esk\u00e9, spr\u00e1vcovsk\u00e9 a\u00a0privilegovan\u00e9), prostredn\u00edctvom ktor\u00fdch mo\u017eno pristupova\u0165 k\u00a0e-mailov\u00e9mu prostrediu organiz\u00e1cie alebo ho spravova\u0165, mus\u00ed by\u0165 zapnut\u00e9 a\u00a0vynucovan\u00e9 viac\u00farov\u0148ov\u00e9 overovanie (MFA). MFA nesmie by\u0165 volite\u013en\u00e9 a\u00a0nemalo by sa spolieha\u0165 v\u00fdlu\u010dne na overovanie heslom; mus\u00ed \u00eds\u0165 o\u00a0rie\u0161enie ESET Secure Authentication alebo rovnocenn\u00e9 rie\u0161enie. Osobitn\u00e1 pozornos\u0165 by sa mala venova\u0165 spr\u00e1vcovsk\u00fdm a\u00a0privilegovan\u00fdm \u00fa\u010dtom.<\/td>\n<\/tr>\n
Z\u00e1lohy<\/td>\nMusia by\u0165 zaveden\u00e9 nemenn\u00e9 z\u00e1lohy (bezpe\u010dne ulo\u017een\u00e9 k\u00f3pie \u00fadajov ur\u010den\u00e9 na obnovu) vr\u00e1tane funkcie ESET Ransomware Remediation a\u00a0rovnocennej funkcie.<\/td>\n<\/tr>\n
\u0160ifrovanie<\/td>\nPou\u017e\u00edvaj\u00fa sa 256-bitov\u00e9 \u0161ifrovacie algoritmy AES a\u00a0v\u0161etky \u00fadaje s\u00fa chr\u00e1nen\u00e9 256-bitov\u00fdm \u0161ifrovan\u00edm AES. Je zaveden\u00e9 \u0161ifrovanie PHI\/PII (ak sa uplat\u0148uj\u00fa regula\u010dn\u00e9 po\u017eiadavky, napr\u00edklad po\u017eiadavky pod\u013ea z\u00e1kona HIPAA) prostredn\u00edctvom rie\u0161enia ESET alebo rovnocenn\u00e9ho rie\u0161enia na \u0161ifrovanie cel\u00e9ho disku.<\/td>\n<\/tr>\n
Dodr\u017eiavanie predpisov<\/td>\n\u00da\u010dastn\u00edk mus\u00ed dodr\u017eiava\u0165 vn\u00fatro\u0161t\u00e1tne, \u0161t\u00e1tne a\u00a0feder\u00e1lne regula\u010dn\u00e9 predpisy a\u00a0z\u00e1sady ochrany s\u00fakromia a\u00a0bezpe\u010dnosti, ako napr\u00edklad \u0161tandard PCI, z\u00e1kon HIPAA, nariadenie GDPR, predpisy SEC alebo in\u00e9 normy (ak sa uplat\u0148uj\u00fa regula\u010dn\u00e9 podmienky).<\/td>\n<\/tr>\n
\u00dadr\u017eba<\/td>\nDostupn\u00e9 z\u00e1platy, opravy zn\u00e1mych zranite\u013enost\u00ed (CVE) a\u00a0dostupn\u00e9 aktualiz\u00e1cie aplik\u00e1ci\u00ed sa musia nain\u0161talova\u0165 do 60\u00a0dn\u00ed od ich vydania v\u00fdrobcom softv\u00e9ru prostredn\u00edctvom rie\u0161enia ESET alebo rovnocenn\u00e9ho rie\u0161enia na spr\u00e1vu zranite\u013enost\u00ed a\u00a0z\u00e1plat.<\/td>\n<\/tr>\n
Bezpe\u010dnostn\u00e9 povedomie<\/td>\nZamestnanci absolvuj\u00fa priebe\u017en\u00e9 \u0161kolenia na zvy\u0161ovanie bezpe\u010dnostn\u00e9ho povedomia. Tak\u00e9to \u0161kolenia musia by\u0165 zaveden\u00e9 a\u00a0ich absolvovanie zamestnancami aj zmluvn\u00fdmi partnermi sa mus\u00ed zdokumentova\u0165.<\/td>\n<\/tr>\n
Kontroln\u00e9 mechanizmy obchodn\u00fdch procesov<\/td>\nMimoriadne bankov\u00e9 prevody a\u00a0zmeny platobn\u00fdch \u00fadajov fakt\u00far sa musia pred vykonan\u00edm overi\u0165 a\u00a0zdokumentova\u0165. Ka\u017ed\u00fd bankov\u00fd prevod finan\u010dn\u00fdch prostriedkov, ktor\u00fd sa odchy\u013euje od be\u017enej praxe, mo\u017eno overi\u0165, ak mo\u017eno udalos\u0165 sp\u00f4sobuj\u00facu naru\u0161enie spoji\u0165 s\u00a0t\u00fdmto scen\u00e1rom.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n
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Limity n\u00e1hrady<\/h2>\n<\/div><\/div>\n\n

Plnenia na obnovu z\u00e1visia od \u00farovne n\u00e1hrady, ktor\u00e1 v\u00e1m bola priraden\u00e1 pri registr\u00e1cii. Plnenie na obnovu nepresiahne \u00farove\u0148 n\u00e1hrady v\u00a0r\u00e1mci certifika\u010dnej z\u00e1ruky uveden\u00fa vo va\u0161om potvrden\u00ed o\u00a0registr\u00e1cii.<\/p>\n<\/div><\/div>\n\n

\u00da\u010dastn\u00edci zaraden\u00ed do \u00farovne n\u00e1hrady 500\u00a0000\u00a0USD*<\/h3>\n\n\n\n\n\n\n\n\n
Krytie<\/th>\nNa jednu udalos\u0165<\/th>\nNa jedn\u00e9ho \u00fa\u010dastn\u00edka<\/th>\n<\/tr>\n<\/thead>\n
Udalos\u0165 s\u00favisiaca s\u00a0dodr\u017eiavan\u00edm predpisov<\/td>\nNajviac 100\u00a0000\u00a0USD<\/td>\n100 000 USD<\/td>\n<\/tr>\n
Ransomv\u00e9rov\u00e1 udalos\u0165 a\u00a0Napadnutie firemnej e-mailovej komunik\u00e1cie<\/td>\nNajviac 100\u00a0000\u00a0USD<\/td>\n100 000 USD<\/td>\n<\/tr>\n
Udalos\u0165 kybernetickej pr\u00e1vnej zodpovednosti **<\/td>\nNajviac 250\u00a0000\u00a0USD<\/td>\n250 000 USD<\/td>\n<\/tr>\n
Udalos\u0165 straty pr\u00edjmu z\u00a0podnikania<\/td>\nNajviac 50\u00a0000\u00a0USD<\/td>\n50 000 USD<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

* \u00da\u010dastn\u00edk mus\u00ed najprv vy\u010derpa\u0165 v\u0161etky ostatn\u00e9 z\u00e1ruky na slu\u017eby, ktor\u00e9 sa vz\u0165ahuj\u00fa na tieto v\u00fddavky.<\/p>\n<\/div><\/div>\n\n

\u00da\u010dastn\u00edci zaraden\u00ed do \u00farovne n\u00e1hrady 1\u00a0000\u00a0000\u00a0USD*<\/h3>\n\n\n\n\n\n\n\n\n
Krytie<\/th>\nNa jednu udalos\u0165<\/th>\nNa jedn\u00e9ho \u00fa\u010dastn\u00edka<\/th>\n<\/tr>\n<\/thead>\n
Udalos\u0165 s\u00favisiaca s\u00a0dodr\u017eiavan\u00edm predpisov<\/td>\nNajviac 200\u00a0000\u00a0USD<\/td>\n200 000 USD<\/td>\n<\/tr>\n
Ransomv\u00e9rov\u00e1 udalos\u0165 a\u00a0Napadnutie firemnej e-mailovej komunik\u00e1cie<\/td>\nNajviac 200\u00a0000\u00a0USD<\/td>\n200 000 USD<\/td>\n<\/tr>\n
Udalos\u0165 kybernetickej pr\u00e1vnej zodpovednosti **<\/td>\nNajviac 500\u00a0000\u00a0USD<\/td>\n500 000 USD<\/td>\n<\/tr>\n
Udalos\u0165 straty pr\u00edjmu z\u00a0podnikania<\/td>\nNajviac 100\u00a0000\u00a0USD<\/td>\n100 000 USD<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

** Kybernetick\u00e1 pr\u00e1vna zodpovednos\u0165\/m\u00e9di\u00e1 \u2013 \u00da\u010dastn\u00edk mus\u00ed pred aktiv\u00e1ciou tejto \u00farovne n\u00e1hrady vy\u010derpa\u0165 v\u0161etky ostatn\u00e9 finan\u010dn\u00e9 plnenia.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Uplatnenie n\u00e1roku v\u00a0s\u00favislosti s\u00a0incidentom<\/h2>\n<\/div><\/div>\n\n

Incidenty sa musia ozn\u00e1mi\u0165 do 48\u00a0hod\u00edn od ich zistenia<\/strong>. Na ka\u017ed\u00fa \u017eiados\u0165 o\u00a0potvrdenie zaveden\u00fdch bezpe\u010dnostn\u00fdch kontroln\u00fdch mechanizmov alebo o\u00a0podporn\u00e9 \u00fadaje potrebn\u00e9 na spracovanie n\u00e1roku zo z\u00e1ruky sa mus\u00ed bezodkladne odpoveda\u0165. Ak do 15\u00a0dn\u00ed neposkytnete po\u017eadovan\u00e9 d\u00f4kazy<\/strong>, n\u00e1rok mo\u017eno pova\u017eova\u0165 za neplatn\u00fd a\u00a0n\u00e1sledne ho zru\u0161i\u0165.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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1<\/p>\n<\/div><\/div>\n\n

Zisti\u0165 a\u00a0zdokumentova\u0165<\/h4>\n<\/div><\/div>\n\n

Identifikujte udalos\u0165 a\u00a0zhroma\u017edite protokoly, d\u00e1tumy a\u00a0podrobnosti o\u00a0naru\u0161en\u00ed siete.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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2<\/p>\n<\/div><\/div>\n\n

Ozn\u00e1mi\u0165 do 48\u00a0hod\u00edn<\/h4>\n<\/div><\/div>\n\n

Ozn\u00e1mte udalos\u0165 spolo\u010dnosti Cysurance do 48\u00a0hod\u00edn od jej zistenia, aby sa mohol za\u010da\u0165 proces uplatnenia n\u00e1roku.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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3<\/p>\n<\/div><\/div>\n\n

Predlo\u017ei\u0165 dokument\u00e1ciu<\/h4>\n<\/div><\/div>\n\n

Do 15\u00a0dn\u00ed od vzniku udalosti predlo\u017ete dokument\u00e1ciu o\u00a0registr\u00e1cii a\u00a0inform\u00e1cie potrebn\u00e9 na overenie.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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4<\/p>\n<\/div><\/div>\n\n

Koordinova\u0165 a\u00a0obnovi\u0165<\/h4>\n<\/div><\/div>\n\n

Udalos\u0165 ozn\u00e1mte aj svojmu pois\u0165ovate\u013eovi a\u00a0obom stran\u00e1m predlo\u017ete dokument\u00e1ciu potrebn\u00fa na z\u00edskanie plnenia na obnovu.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Chcete uplatni\u0165 n\u00e1rok? Uplatnite si n\u00e1rok zo z\u00e1ruky prostredn\u00edctvom ofici\u00e1lneho formul\u00e1ra uveden\u00e9ho ni\u017e\u0161ie.<\/p>\n<\/div><\/div>\n\n

Uplatni\u0165 n\u00e1rok zo z\u00e1ruky<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Kontaktn\u00e9 \u00fadaje spolo\u010dnosti Cysurance<\/h2>\n<\/div><\/div>\n\n

Ak m\u00e1te ot\u00e1zky t\u00fdkaj\u00face sa svojho programu kybernetickej z\u00e1ruky, obr\u00e1\u0165te sa na spolo\u010dnos\u0165 Cysurance:<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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E-mail: claims@cysurance.com<\/a><\/p>\n<\/div><\/div>\n\n

Telef\u00f3n: +1.917.503.8031<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Naj\u010dastej\u0161ie ot\u00e1zky<\/h2>\n<\/div><\/div>\n\n
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\nNa ak\u00e9 druhy udalost\u00ed sa vz\u0165ahuje certifika\u010dn\u00e1 z\u00e1ruka?<\/summary>\n
Certifika\u010dn\u00e1 z\u00e1ruka sa vz\u0165ahuje na: ransomv\u00e9rov\u00e9 udalosti alebo napadnutia firemnej e-mailovej komunik\u00e1cie (BEC); udalosti s\u00favisiace s\u00a0dodr\u017eiavan\u00edm predpisov (poru\u0161enie ochrany \u00fadajov, v\u00a0d\u00f4sledku ktor\u00e9ho vznikn\u00fa z\u00e1konn\u00e9 oznamovacie povinnosti); udalosti straty pr\u00edjmu z\u00a0podnikania (naru\u0161enie bezpe\u010dnosti ovplyv\u0148uj\u00face obchodn\u00fa \u010dinnos\u0165); a\u00a0udalosti kybernetickej pr\u00e1vnej zodpovednosti (s\u00fadne spory v\u00a0d\u00f4sledku naru\u0161enia ochrany s\u00fakromia alebo bezpe\u010dnosti \u00fadajov).<\/div>\n<\/details>\n
\nAk\u00e9 s\u00fa hlavn\u00e9 d\u00f4vody vyl\u00fa\u010denia plnen\u00ed?<\/summary>\n
Plnenia m\u00f4\u017eu by\u0165 vyl\u00fa\u010den\u00e9, ak: sa riadne nevykon\u00e1vaj\u00fa prevent\u00edvne opatrenia, ako je in\u0161tal\u00e1cia z\u00e1plat a\u00a0z\u00e1lohovanie; sa nepou\u017e\u00edva monitorovanie siete (napr.\u00a0MDR, SIEM, SOC); nie s\u00fa nasaden\u00e9 bezpe\u010dnostn\u00e9 opatrenia, ako s\u00fa MFA a\u00a0EDR; rie\u0161enia nie s\u00fa akt\u00edvne nasaden\u00e9 v\u00a0dotknutej oblasti; \u00fa\u010dastn\u00edk nemal predplatn\u00e9 bezpe\u010dnostn\u00e9ho programu; nemo\u017eno poskytn\u00fa\u0165 d\u00f4kaz o\u00a0udalosti; d\u00f4jde k\u00a0syst\u00e9mov\u00fdm zlyhaniam alebo celosvetov\u00fdm \u00fatokom; nie s\u00fa splnen\u00e9 po\u017eiadavky na dodr\u017eiavanie predpisov; udalos\u0165 nenastala alebo nebola ozn\u00e1men\u00e1 po\u010das obdobia \u00fa\u010dasti; alebo boli ignorovan\u00e9 upozornenia poskytovate\u013ea bezpe\u010dnostn\u00fdch slu\u017eieb.<\/div>\n<\/details>\n
\n\u010co m\u00e1m urobi\u0165, ak zist\u00edm udalos\u0165?<\/summary>\n
Udalos\u0165 bezodkladne ozn\u00e1mte spolo\u010dnosti Cysurance do 48\u00a0hod\u00edn od jej zistenia a\u00a0do 15\u00a0dn\u00ed poskytnite dostato\u010dn\u00e9 inform\u00e1cie na jej overenie a\u00a0pos\u00fadenie.<\/div>\n<\/details>\n
\nAk\u00e1 dokument\u00e1cia sa vy\u017eaduje na podanie \u017eiadosti o\u00a0plnenie na obnovu?<\/summary>\n
Poskytnite dokument\u00e1ciu o\u00a0d\u00e1tume svojej registr\u00e1cie do programu certifika\u010dnej z\u00e1ruky, protokoly a\u00a0podrobnosti o\u00a0naru\u0161en\u00ed siete, v\u0161etky \u010fal\u0161ie inform\u00e1cie vy\u017eiadan\u00e9 spolo\u010dnos\u0165ou Cysurance a\u00a0v\u00a0pr\u00edpade potreby aj s\u00fahlas, aby spolo\u010dnos\u0165 Cysurance z\u00edskala \u00fadaje.<\/div>\n<\/details>\n
\nV\u00a0s\u00favislosti s\u00a0ko\u013ek\u00fdmi opr\u00e1vnen\u00fdmi udalos\u0165ami mo\u017eno po\u010das obdobia \u00fa\u010dasti uplatni\u0165 n\u00e1rok?<\/summary>\n
Po\u010das obdobia \u00fa\u010dasti mo\u017eno uplatni\u0165 n\u00e1rok v\u00a0s\u00favislosti s\u00a0jednou (1) opr\u00e1vnenou udalos\u0165ou.<\/div>\n<\/details>\n
\n\u010co je opr\u00e1vnen\u00e1 udalos\u0165?<\/summary>\n
Opr\u00e1vnen\u00e1 udalos\u0165 je ransomv\u00e9rov\u00e1 udalos\u0165 alebo napadnutie firemnej e-mailovej komunik\u00e1cie, ak vo va\u0161om prostred\u00ed vedie k\u00a0udalosti straty pr\u00edjmu z\u00a0podnikania, udalosti s\u00favisiacej s\u00a0dodr\u017eiavan\u00edm predpisov alebo udalosti kybernetickej pr\u00e1vnej zodpovednosti.<\/div>\n<\/details>\n
\nAk\u00e9 s\u00fa limity plnen\u00ed?<\/summary>\n
Plnenie na obnovu nepresiahne \u00farove\u0148 n\u00e1hrady v\u00a0r\u00e1mci certifika\u010dnej z\u00e1ruky uveden\u00fa vo va\u0161om potvrden\u00ed o\u00a0registr\u00e1cii.<\/div>\n<\/details>\n
\n\u010co sa stane, ak nespln\u00edm po\u017eiadavky na dodr\u017eiavanie predpisov?<\/summary>\n
Nesplnenie po\u017eiadaviek na dodr\u017eiavanie predpisov (napr.\u00a0pos\u00fadenie riz\u00edk, \u0161kolenie zamestnancov, z\u00e1sady ochrany s\u00fakromia a\u00a0bezpe\u010dnosti) m\u00f4\u017ee vies\u0165 k\u00a0vyl\u00fa\u010deniu z\u00a0n\u00e1roku na plnenia na obnovu.<\/div>\n<\/details>\n
\nAk\u00e9 doplnkov\u00e9 slu\u017eby sa poskytuj\u00fa po registr\u00e1cii do programu certifika\u010dnej z\u00e1ruky?<\/summary>\n
Po registr\u00e1cii spolo\u010dnos\u0165 Cysurance pravidelne vykon\u00e1va extern\u00e9 kontroly v\u00e1\u0161ho prostredia na podporu monitorovania a\u00a0anal\u00fdzy riz\u00edk. Kontrolovan\u00e9 oblasti zah\u0155\u0148aj\u00fa zabezpe\u010denie siete, stav DNS, frekvenciu in\u0161tal\u00e1cie z\u00e1plat, reput\u00e1ciu IP adries, zabezpe\u010denie aplik\u00e1ci\u00ed, inform\u00e1cie o\u00a0hrozb\u00e1ch, inform\u00e1cie zo soci\u00e1lnych siet\u00ed a\u00a0odvetvov\u00e9 inform\u00e1cie, \u00faniky inform\u00e1ci\u00ed (napr.\u00a0na dark webe) a\u00a0sk\u00f3re cloudu. Kontroly identifikuj\u00fa zranite\u013enosti, nepou\u017e\u00edvaj\u00fa d\u00f4vern\u00e9 \u00fadaje \u00fa\u010dastn\u00edka, vykon\u00e1vaj\u00fa sa ka\u017ed\u00e9 dva t\u00fd\u017edne a\u00a0podrobn\u00e9 spr\u00e1vy s\u00fa dostupn\u00e9 na po\u017eiadanie.<\/div>\n<\/details>\n
\nJe certifika\u010dn\u00e1 z\u00e1ruka poistnou zmluvou?<\/summary>\n
Nie. Certifika\u010dn\u00e1 z\u00e1ruka je oddelen\u00e1 od v\u0161etk\u00fdch poistn\u00fdch produktov. V\u0161etky udalosti ozn\u00e1mte svojmu pois\u0165ovate\u013eovi.<\/div>\n<\/details>\n
\nM\u00f4\u017eem certifika\u010dn\u00fa z\u00e1ruku vyu\u017ei\u0165, ak m\u00e1m kybernetick\u00e9 poistenie?<\/summary>\n
\u00c1no, certifika\u010dn\u00fa z\u00e1ruku mo\u017eno vyu\u017ei\u0165 spolu s\u00a0va\u0161\u00edm kybernetick\u00fdm poisten\u00edm.<\/div>\n<\/details>\n
\nK\u013e\u00fa\u010dov\u00e9 body<\/summary>\n
Preplatenie spolu\u00fa\u010dasti:<\/strong> m\u00f4\u017ee pokry\u0165 poistn\u00fa spolu\u00fa\u010das\u0165, \u010dakacie lehoty alebo in\u00e9 v\u00fddavky, ktor\u00e9 hrad\u00edte z\u00a0vlastn\u00fdch prostriedkov. Pr\u00edklad:<\/strong> ak ransomv\u00e9rov\u00fd incident aktivuje viacero kryt\u00ed so spolu\u00fa\u010das\u0165ou a\u00a0\u010dakac\u00edmi lehotami, certifika\u010dn\u00e1 z\u00e1ruka m\u00f4\u017ee tieto n\u00e1klady uhradi\u0165. Koordin\u00e1cia:<\/strong> udalos\u0165 ozn\u00e1mte poskytovate\u013eovi z\u00e1ruky aj svojmu pois\u0165ovate\u013eovi a\u00a0obom predlo\u017ete po\u017eadovan\u00fa dokument\u00e1ciu.<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"yes","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-23835","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cysurance.com\/sk\/wp-json\/wp\/v2\/pages\/23835","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cysurance.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cysurance.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cysurance.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cysurance.com\/sk\/wp-json\/wp\/v2\/comments?post=23835"}],"version-history":[{"count":2,"href":"https:\/\/www.cysurance.com\/sk\/wp-json\/wp\/v2\/pages\/23835\/revisions"}],"predecessor-version":[{"id":23839,"href":"https:\/\/www.cysurance.com\/sk\/wp-json\/wp\/v2\/pages\/23835\/revisions\/23839"}],"wp:attachment":[{"href":"https:\/\/www.cysurance.com\/sk\/wp-json\/wp\/v2\/media?parent=23835"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/www.cysurance.com\/sk\/wp-json\/wp\/v2\/dipi_cpt_category?post=23835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}